Last updated 13 Nov 2026
Get in touch
hello@koboldcpp.dev. There is no contact form. We answer as soon as we can and do not promise a reply time.
What to send us
- A correction: the page address, what is wrong and your evidence.
- A test result that differs from ours: the KoboldCpp version, your machine and the whole log, redacted with the log analyzer, which hides names, addresses and keys.
- A tool bug: the tool’s share link (it holds your inputs, never a key) and your browser.
- An error message that is missing from the error list.
Our corrections policy
We check every report, re-test when a tested claim is disputed, and fix factual errors. Every substantive correction goes on the corrections log with its date and reason. Typo fixes are not logged.
Not for us
- KoboldCpp bugs and feature requests: the project’s GitHub issues. Search first.
- Community help: the KoboldAI Discord at koboldai.org/discord and r/KoboldAI.
- Never send API keys, passwords or unredacted logs, to us or in public.
See also troubleshooting for what to include when you ask for help.
Frequently asked questions
How do I report a mistake?
Email hello@koboldcpp.dev with the page address, what is wrong and, if you can, the evidence: a version number, a log or a link. We check every report and record substantive corrections in public.
Can you fix my KoboldCpp?
We cannot: we are not the project and we do not offer support. Search the troubleshooting pages first, then ask on the project's GitHub issues, its Discord or its subreddit, and include a redacted log.